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The AI Employee is the assistant that works your inbox around the clock. It replies to messages instantly, qualifies leads, drafts follow-ups, and — when you turn on autopilot — handles routine conversations end to end. It learns your business from your Knowledge Hub, so its answers reflect your real services, pricing, and policies.

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What the AI Employee does

Instant auto-replies

Responds to inbound texts and chats in seconds, day or night, in your brand voice.

Lead qualification

Asks the right questions, captures job details, and tags the lead.

Suggested replies

Drafts a response for you to approve when you’d rather stay in the loop.

Automatic follow-ups

Nudges unanswered leads and unsigned quotes so nothing goes cold.

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Set up auto-reply

1

Build your knowledge base

Make sure your Knowledge Hub has your services, pricing, hours, and FAQs. This is what the AI uses to answer accurately.
2

Open the AI Employee settings

Go to AI Employee in the app and review the assistant’s tone and instructions.
3

Choose a mode

  • Suggest — the AI drafts replies and you approve them.
  • Autopilot — the AI replies automatically to routine conversations.
4

Go live

Save your settings. New inbound messages will now be handled according to your chosen mode.

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Autopilot mode

Autopilot lets the AI reply on its own for routine conversations — perfect for after-hours and overflow. You stay in control:
  • Conversations remain visible in your unified inbox in real time.
  • You can jump in and take over any conversation at any moment.
  • Sensitive or complex situations can be escalated to your team.
Start in Suggest mode for a few days to see how the AI handles your real conversations, then switch on Autopilot once you’re confident in its replies.

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AI memory

Revenue Sol keeps an AI memory for each customer — a running summary of their conversations, preferences, and history (past jobs, payments, and more). This means the AI doesn’t re-ask questions a customer already answered and its replies stay consistent over time.
The better your Knowledge Hub, the better every AI reply. Keep your services and pricing up to date and re-crawl your website after major changes.

AI Voice Receptionist

Have AI answer your calls too, not just messages.

Knowledge Hub

Teach the AI about your business.