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RingCentral is an alternative to Twilio for SMS and calls. Connecting it lets Revenue Sol receive and send texts, handle inbound and outbound calls, and capture voicemails — all flowing into your unified inbox.

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What connecting RingCentral enables

Two-way SMS

Send and receive texts from your RingCentral number.

Calls

Inbound and outbound calling.

Voicemail

Voicemail notifications surface in the inbox.

Presence

Availability updates from RingCentral.

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Before you start

You’ll need a RingCentral account with SMS and voice enabled. Revenue Sol connects via secure OAuth — you’ll log in to RingCentral and grant access.

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Connect RingCentral

1

Open Settings → Connectors

In Revenue Sol, go to Settings → Connectors.
2

Click Connect RingCentral

This starts a secure OAuth flow.
3

Log in and authorize

Sign in to RingCentral and grant Revenue Sol access to messaging and calls.
4

Pick your default number

Revenue Sol fetches your available numbers — choose the default for messaging and calls.
5

Webhook subscription is created

Revenue Sol automatically subscribes to message, call, voicemail, and presence events so they appear in your inbox.

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How events reach Revenue Sol

RingCentral sends events (message-store, telephony, voicemail, presence) to Revenue Sol’s secure webhook endpoint, validated against your account. This is set up automatically during connect.
Technical reference: RingCentral events are received at /api/webhooks/ringcentral. See Webhooks.

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Troubleshooting

A webhook subscription can occasionally expire or need re-establishing. Reconnect from Settings → Connectors, or use the retry option to re-subscribe.
Set your preferred default provider under Settings → Connectors so new messages and calls use the right account.

Twilio

Alternative phone/SMS provider.

Unified Inbox

Where calls and texts land.