The voice receptionist
The voice receptionist is a 24/7 AI that picks up calls on your business number when you can’t. It greets callers, answers common questions, captures contact details, and books jobs straight onto your calendar, day or night. Use the voice receptionist when:- A caller dials your number after hours, during a job, or while every line is busy.
- You want missed calls turned into booked appointments instead of lost leads.
- A customer prefers to talk rather than type.
The text AI Employee
The text AI Employee works across your written channels: inbound SMS, web-form submissions, and email. It auto-replies in your brand voice, qualifies leads, answers questions, and can move a conversation toward a booking, all from the unified inbox where your team also works. Use the text AI Employee when:- A lead texts your number or fills out a form on your website.
- You want instant first responses so prospects don’t go cold.
- A conversation is better handled in writing, with links, quotes, or confirmations.
What they share
Both surfaces draw from the same Knowledge Hub, which you train on your website content and FAQs. That means a caller and a texter get the same accurate answers about your services, hours, pricing, and service area, no matter which channel they choose.Update your Knowledge Hub once and both the voice receptionist and the text AI Employee stay in sync. See Knowledge Hub for how to add and refine sources.
When each one is used
A customer texts, emails, or submits a form
The text AI Employee replies and continues the conversation in the inbox.
Frequently asked questions
Do voice and text share the same knowledge?
Do voice and text share the same knowledge?
Can a human take over?
Can a human take over?
Yes. Conversations the text AI Employee handles live in the unified inbox, where your team can jump in at any time.
Who do I contact for help?
Who do I contact for help?
Revenue Sol is a product of Infinite Rankers LLC. Reach the team at contact@infiniterankers.io.
Next steps
Knowledge Hub
Train both AI surfaces on your website and FAQs.
Unified inbox
See every call, text, email, and form lead in one view.