Importing contacts and history
The most common first step is importing your existing contacts. Revenue Sol accepts a standard CSV file, which you can export from almost any other CRM, spreadsheet app, or accounting tool.Prepare your CSV
Export your contacts from your old system as a CSV. Make sure each contact has at least a name and a phone number or email so the AI receptionist and unified inbox can match incoming messages.
Map your columns
Match each column in your file to a Revenue Sol field, such as name, phone, email, address, tags, and notes. Unmatched columns can be skipped.
Exporting your data
Your data is always yours. You can export contacts, leads, and reporting data to a CSV file whenever you need it for backups, accounting, or analysis in another tool.- Contacts and leads export as CSV with the fields you see in the CRM.
- Reports and analytics can be exported so you can build your own spreadsheets or share figures with your accountant.
- Invoices and payments records are available for reconciliation and bookkeeping.
Exports reflect your current data at the time you run them. Run a fresh export whenever you need the latest snapshot.
Supported formats and limits
CSV (comma-separated values) is the supported format for both import and export. It opens in Excel, Google Sheets, Numbers, and virtually every CRM and accounting tool.
What columns should my contact file include?
What columns should my contact file include?
Name and at least one contact method (phone or email) are essential. Address, tags, and notes are recommended so segments, routing, and reminders work well from day one.
Will importing create duplicate contacts?
Will importing create duplicate contacts?
Matching on phone or email helps avoid duplicates. Standardize these fields before importing, and review the preview to confirm how matched records will be handled.
Can I move my accounting data without a CSV?
Can I move my accounting data without a CSV?
Yes. Connecting QuickBooks keeps customers and invoices in sync automatically, which is usually cleaner than a one-time CSV import.
Next steps
Import contacts
Bring your existing customer list into the CRM with a CSV.
Export your data
Export contacts and reporting data for backups or analysis.
Connect QuickBooks
Keep customers and invoices in sync automatically.