The job lifecycle
Most jobs move through the same stages. You can advance a job manually or let automations move it along as work progresses.Created
A job starts from a lead, an approved quote, the unified inbox, an online booking, or by hand. When you convert an approved quote into a job, the line items, products, and pricing carry over so you never re-enter details. See Creating jobs.
Scheduled
Pick a date, time, and duration. The job appears on the calendar and is reserved on your team’s availability. You can also let customers self-schedule through online booking.
Dispatched
Assign the job to a technician or crew and route it. The dispatch board gives you a drag-and-drop view of who is going where, and your field team gets the details on the mobile app.
Completed
The assigned tech marks the job done from the field, adds notes or photos, and captures any final adjustments. Completion can trigger follow-up actions automatically.
Invoiced
Turn the completed job into an invoice and collect payment. Job line items flow straight onto the invoice, so billing matches the work performed.
How jobs connect to your CRM
Every job is linked to a contact, so you always see the full history: past jobs, conversations from the unified inbox, notes, and tags. Jobs created from a lead keep that relationship intact, letting you track work from a pipeline stage all the way to a paid invoice. Tasks, reminders, and notes attached to a job keep your team aligned without leaving the record.How jobs connect to the calendar
Scheduling a job places it on the shared calendar and the dispatch board. Rescheduling from either view updates the job everywhere, and assigned team members see the change on their mobile devices. Automated reminders go out to customers before the appointment to cut down on no-shows.A job can be scheduled but not yet dispatched, or dispatched and in progress. Use job status to filter the board and the calendar so you always know what needs attention today.
How jobs connect to payments
Because the job carries its products, pricing, and any approved quote, billing is fast. From a completed job you can:- Generate an invoice with the job’s line items pre-filled.
- Send a text-to-pay link so customers pay by card from their phone.
- Set up recurring payments for maintenance plans or service contracts.
Frequently asked questions
Can I create a job without a quote?
Can I create a job without a quote?
Yes. Quotes are optional. You can create a job directly from a contact, a lead, or from scratch and add line items as needed.
Can the AI receptionist book jobs for me?
Can the AI receptionist book jobs for me?
Yes. The 24/7 AI receptionist answers calls and texts and can book jobs onto your calendar around the clock.
What if I need help setting this up?
What if I need help setting this up?
Reach out to the Infinite Rankers LLC team at contact@infiniterankers.io and we’ll walk you through it.
Next steps
Creating jobs
Start a job from a lead, quote, booking, or from scratch.
Dispatch board
Assign, route, and track your crews in real time.
Invoices & payments
Bill completed jobs and get paid faster.